Privacy Policy
The Dapper Dog privacy policy
At The Dapper Dog Grooming, we’re committed to protecting your personal information and respecting your privacy. This policy outlines how we collect, use, and safeguard your data when you interact with us online or in person.
Privacy Policy
Effective Date: 1st August 2025
At The Dapper Dog Grooming, your privacy is important to us. This policy outlines how we collect, use, and protect your personal data, in line with the UK General Data Protection Regulation (UK GDPR), EU GDPR, and the Data Protection Act 2018.
By using our services or accessing our website, you agree to the collection and use of your information as outlined below.
1. Who We Are
The Dapper Dog Grooming
Blake Cresent, Lower Stratton, SN3 4LR
[email protected]
07378515343
Data Controller: Steph FitzGerald-Davies
2. What Information We Collect
We may collect the following personal information:
– Your name, email address, phone number, and postal address
– Your pet’s name, breed, age, and grooming needs
– Appointment history and preferences
– Payment information (via secure third-party processors)
– Website usage data (e.g. IP address, cookies)
3. How We Use Your Information
We use your data to:
– Manage and confirm appointments
– Provide grooming services
– Communicate with you about bookings or enquiries
– Maintain grooming records
– Fulfil legal obligations
– Send promotional updates (only with your consent)
4. Legal Basis for Processing
We process your data based on:
– Consent
– Contractual necessity
– Legal obligation
– Legitimate interest (e.g. to improve our services)
5. Data Sharing
We do not sell or rent your data. We may share it with trusted third parties (e.g. payment processors, booking tools, email providers) only where necessary to provide our services. All providers are GDPR-compliant.
6. Data Retention
– Grooming records: kept up to 7 years for business/legal purposes
– Marketing preferences: until you withdraw consent
– Website analytics: anonymised or deleted after 14–26 months
7. Your Rights
Under GDPR, you have the right to:
– Access your personal data
– Request correction or deletion
– Withdraw consent at any time
– Object to or restrict processing
– File a complaint with the ICO (https://ico.org.uk)
8. Cookies
Our website may use cookies to improve your experience. You can disable cookies in your browser settings.
9. Marketing
If you have opted in, we may send occasional updates or promotions. You can opt out anytime via email or unsubscribe links.
10. Data Security
We use secure systems, limit data access to staff, and take appropriate steps to prevent unauthorised access or misuse of your data.
11. Changes to This Policy
We may update this policy. Changes will be posted on this page with the revised date.
12. Contact Us
For questions or concerns, contact:
The Dapper Dog Grooming
Blake Cresent, Lower Stratton, SN3 4LR
[email protected]
07378515343
Effective Date: 1st August 2025
At The Dapper Dog Grooming, your privacy is important to us. This policy outlines how we collect, use, and protect your personal data, in line with the UK General Data Protection Regulation (UK GDPR), EU GDPR, and the Data Protection Act 2018.
By using our services or accessing our website, you agree to the collection and use of your information as outlined below.
1. Who We Are
The Dapper Dog Grooming
Blake Cresent, Lower Stratton, SN3 4LR
[email protected]
07378515343
Data Controller: Steph FitzGerald-Davies
2. What Information We Collect
We may collect the following personal information:
– Your name, email address, phone number, and postal address
– Your pet’s name, breed, age, and grooming needs
– Appointment history and preferences
– Payment information (via secure third-party processors)
– Website usage data (e.g. IP address, cookies)
3. How We Use Your Information
We use your data to:
– Manage and confirm appointments
– Provide grooming services
– Communicate with you about bookings or enquiries
– Maintain grooming records
– Fulfil legal obligations
– Send promotional updates (only with your consent)
4. Legal Basis for Processing
We process your data based on:
– Consent
– Contractual necessity
– Legal obligation
– Legitimate interest (e.g. to improve our services)
5. Data Sharing
We do not sell or rent your data. We may share it with trusted third parties (e.g. payment processors, booking tools, email providers) only where necessary to provide our services. All providers are GDPR-compliant.
6. Data Retention
– Grooming records: kept up to 7 years for business/legal purposes
– Marketing preferences: until you withdraw consent
– Website analytics: anonymised or deleted after 14–26 months
7. Your Rights
Under GDPR, you have the right to:
– Access your personal data
– Request correction or deletion
– Withdraw consent at any time
– Object to or restrict processing
– File a complaint with the ICO (https://ico.org.uk)
8. Cookies
Our website may use cookies to improve your experience. You can disable cookies in your browser settings.
9. Marketing
If you have opted in, we may send occasional updates or promotions. You can opt out anytime via email or unsubscribe links.
10. Data Security
We use secure systems, limit data access to staff, and take appropriate steps to prevent unauthorised access or misuse of your data.
11. Changes to This Policy
We may update this policy. Changes will be posted on this page with the revised date.
12. Contact Us
For questions or concerns, contact:
The Dapper Dog Grooming
Blake Cresent, Lower Stratton, SN3 4LR
[email protected]
07378515343
Contact Us Today
Fill out our form to send your inquiries and book grooming services for your pet.